1. Introduction
Welcome to The Brewery & Grill. These terms and conditions govern your use of our food and beverage services. By dining with us or purchasing our products, you agree to comply with and be bound by these terms. Please read them carefully.

2. Reservations and Seating
Reservations: We highly recommend booking your table in advance to avoid disappointment. Reservations can be made through our website, by phone, or in person.

Seating: Seating arrangements are subject to availability. We strive to accommodate specific seating preferences but cannot guarantee them.

3. Menu and Pricing
Menu Changes: Our menu is subject to change without notice based on availability and seasonality of ingredients.

Pricing: All prices are listed in the local currency and include applicable taxes. Prices are subject to change without prior notice.

 4. Food Allergies and Dietary Requirements
Disclosure: Guests are responsible for informing our staff of any food allergies or dietary restrictions. While we take precautions to prevent cross-contamination, we cannot guarantee that our dishes will be completely allergen-free.
Special Requests: We will do our best to accommodate special dietary requirements. Please notify us in advance to ensure we can meet your needs.

5. Food and Beverage Consumption
Alcohol Consumption: Guests must be of legal drinking age to purchase and consume alcoholic beverages. We reserve the right to request identification and refuse service to anyone who appears intoxicated.
Responsible Drinking:We promote responsible drinking. Guests who are visibly intoxicated may be refused additional alcohol service.
Outside Food and Drink: Bringing outside food and beverages into the restaurant is prohibited unless prior approval is obtained.

6. Payment and Billing
Payment Methods: We accept various forms of payment, including cash, credit/debit cards, and mobile payments. All payments must be made in full at the time of service.
Billing Errors: If you believe there is an error on your bill, please notify our staff immediately so we can address it promptly.

 7. Cancellations and No-Shows
Cancellations:If you need to cancel your reservation, please notify us at least 24 hours in advance. Failure to cancel in a timely manner may result in a cancellation fee.
No-Shows:Guests who do not show up for their reservation without prior notice may be subject to a no-show fee.

 8. Behaviour and Conduct
Respectful Conduct: We expect all guests to conduct themselves in a respectful manner towards staff and other patrons. Disruptive or inappropriate behaviour will not be tolerated.
Damage and Liability: Guests are responsible for any damage they cause to the premises or property. The Brewery & Grill is not liable for any loss, injury, or damage to personal property.

9. Promotions and Discounts
Validity: All promotions and discounts are subject to specific terms and conditions. They cannot be combined with other offers unless stated otherwise.
Misuse: Any misuse of promotions or discounts may result in refusal of service and the promotion or discount being voided.

 10. Gift Cards and Vouchers
Redemption: Gift cards and vouchers can be redeemed for food and beverages at The Brewery & Grill. They cannot be exchanged for cash.
Expiration:Gift cards and vouchers may have an expiration date. Please check the terms provided at the time of purchase.

 11. Privacy and Data Protection
Personal Information:We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

12. Changes to Terms and Conditions
Modifications:The Brewery & Grill reserves the right to modify these terms and conditions at any time. Changes will be posted on our website and will take effect immediately upon posting.

 13. Contact Information
Inquiries:For any questions or concerns regarding these terms and conditions, please contact us at 

Whatsapp: +27 79 911 5645

Tel: +27 (28) 316 4626

Email: info@hermanusbrewery.co.za

Thank you for choosing The Brewery & Grill. We look forward to providing you with an unforgettable dining experience.